Some jobs aren’t meant to last.
While changing careers is one of the scariest moves you might have to make in your life, admitting a job is not the best fit and moving on is one of the bravest.
People evolve, and so do their career goals. It’s a natural thing.
If you’ve decided to make a move and get out of your comfort zone, remote work may be the best thing for you.
One medical center is currently hiring. Would you like to become part of its team? Read on for the details.
Boston Medical Center is looking to fill the position of patient service representative. Although no degree is needed, it helps to have a high school diploma or equivalent or, even better, an associate degree.
In addition, candidates should have minimum two years of call center or customer service experience, preferably in the medical sector. To increase your chance of being shortlisted, you should either be a certified medical assistant or have completed equivalent training.
Working in the medical field entails a great deal of responsibility, and only serious candidates are welcome to apply.
The knowledge and skills required for this job are as follows:
- Proficiency in medical terminology
- Excellent written and verbal communication skills
- Proficiency in English
- Ability to work unsupervised
- Patience and empathy when communicating with patients
- Ability to work effectively with a team of professionals with different personalities
- Ability to work under pressure and remain patient regardless of the high call volume
- Ability to communicate via various channels, such as online chat, phone, email, or fax
- Confidence in using Microsoft Office applications
Responsibilities you’ll be expected to take on
Working in healthcare is difficult but rewarding. You will be helping people every day by listening to their concerns and being patient in comforting them and explaining issues.
Your responsibilities as a patient services rep will include handling patient inquiries on a day-to-day basis. At times, you may have to deal with a high call volume, but you’ll be expected to address patient concerns and questions regardless of the number of calls.
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You will collect information from patients before scheduling/rescheduling appointments using a computer system and try to answer whatever questions patients might have regarding billing, insurance, medical reconciliation, and authorization management.
This position is fully remote. All you have to do is set up a secure connection and create a workspace where you won’t be interrupted during work hours.
This job pays between $2,583 and $3,416 per month, or an estimated $31,000 to $41,000 a year.
If all of this sounds good to you, sign in and send your application here. Good luck!