Are you looking for ways to make money on the side? Luckily for you, the internet is loaded with profitable side hustles, and you don’t even have to step out of your house!
One company offering remote work is Call Center QA. This is a premier mystery shopping company providing professional call center quality assurance and evaluation services. The great news is that it’s currently looking to hire telephone mystery shoppers throughout the United States.
A bit more on your potential employer
Call Center QA is based in Boston, Massachusetts. With a team of professionals and experts in center quality assurance, it is on a mission to improve the quality and performance of call centers nationwide.
Great customer service is the pillar of a successful business, which is why the company works hard to improve client-employee interaction through mystery calls and competitor analysis.
Call Center QA’s telephone mystery shopping programs are specifically designed to provide its clients with an objective observation of the quality of service delivered by the client’s call center agents.
Through the increase in customer satisfaction and sales, the company helps its clients grow their businesses.
What does the job entail?
The right candidate is meticulous, has excellent writing and listening skills, and has no problem talking on the phone.
The position is open to men or women, students, home-based parents, retirees, disabled adults, and anyone with the right skill set looking to make extra money.
The best part about the job is that no experience is needed, and you won’t have to go through a background check. However, you must be 18 years of age or older and reside in the U.S.
Unlike some other remote work platforms and websites that charge membership or application fees, Call Center QA is free for everyone.
So, how does it work?
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A good phone mystery shopper is able to multitask. The work may include B2B or B2C calls as well as competitor inquiries. In order to gather feedback about the quality of service they receive, the mystery caller presents themselves as a customer, either existing or potential, and follows certain instructions throughout the call.
Flexible hours and fast payments
Call Center QA offers competitive pay and pays fast, too. If hired, you will earn $5 for every successfully completed and evaluated telephone mystery shop and online feedback form, which takes only a few minutes to fill in. You will receive a paycheck in seven business days or less.
Calls usually don’t last longer than 10 minutes. As soon as you’re done with your first paid list of mystery shops, you will be placed on a waiting list to get more shops matching your profile.
Sounds good? If so, go ahead and fill in the mystery shopper registration form here.