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Looking for Remote Work? Check Out This Website Merging the Gig Economy with the Customer Service Industry

If engaging with customers is your thing, this website is the place to be.

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Let’s talk about GigCx for a moment.

It was only a matter of time before the gig economy and the customer service industry came together in a sophisticated amalgam. Though the gig economy started gaining traction in the mid-2010s, it picked up serious momentum when the COVID-19 pandemic forced drastic changes in companies’ day-to-day operations.

As businesses shifted from onsite to remote work, GigCx began to take shape. The logic was simple: Companies had to continue providing quality customer service, but with their onsite operations severely compromised, they needed a more flexible model. Someone had to answer all those customer calls, right?

If you want to earn a living by picking up a phone, we’ve found a great GigCx company for you to explore.

LiveXchange is a GigCx marketplace that offers plenty of options for your next remote job. You can control your own schedule and choose from an impressive range of work-from-home opportunities.

More on LiveXchange

LiveXchange was founded by Canadian entrepreneur Brian Pritchard in 2002. Even back then, Pritchard was convinced that the flexible remote work model was the way to go.

Apparently, he was right. In the following years, jobs of the short-term, work-from-home variety grew in popularity. As technology evolved at a rapid pace, virtual operations became more and more feasible.

Of course, it wasn’t just the emergence of collaborative software and videoconferencing that gave this model a boost. Eventually, more companies began to realize that they could scale at a much faster pace if their workforce could escape the limitations of physical facilities. After all, there are only so many employees that you can fit into an office.

In particular, companies found the customer service aspect to be an insatiable mouth to feed. Given the sheer volume of phone calls, emails, and chats that need a swift response, employers have been searching far and wide for ways to improve the customer experience.

This lies at the heart of LiveXchange: to satisfy the workforce needs of companies looking to establish a foothold in GigCx. For over two decades, LiveXchange has breathed new life into the customer service provided by several international brands.

Try this on for size: LiveXchange has been tapped by KFC, Pizza Hut, and L’Oréal to elevate their worldwide customer experience. If brands like these can benefit so much from their partnership with LiveXchange, perhaps your career can get a lift as well when you secure a job at this well-established organization.

What can you expect from LiveXchange jobs?

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To give you an idea of the gigs that you’ll find on LiveXchange, here are some of the services that the company’s agents deliver to clients:

  • Inbound and outbound calls
  • Email support
  • Live chat
  • Social media content moderation

To find a gig at LiveXchange, follow these steps:

  1. Create a free account and set up your profile. Think of this as your virtual resume. Be very clear about your academic and professional background so that clients can see what they’re getting.
  2. Browse the marketplace. Revel in the freedom to choose from a wide range of jobs and companies. 
  3. Communicate with prospective clients. Expect to be interviewed and prepare to negotiate your rates. 
  4. Manage your schedule and—of course—work hard! Since this is a flexible environment, you can basically design your work schedule just the way you want it. What should not be flexible though is the level of resolve and diligence you put into your work.

The earnings from your LiveXchange gigs go directly to your work account via the PayShark platform, which makes sure that you get paid promptly.

Ready to give it a shot? Head over here to find out more and get started on your application!

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