Admit it: When you think of used cars, you think of CarMax.
While it would be nice to splurge on a brand-new automobile whenever we want, most of us can’t afford this luxury. Used cars would be the next best thing, and that’s where CarMax is super helpful. For three decades, this company has been giving millions of Americans a smooth ride thanks to its affordable prices and excellent service.
Now, CarMax may also become your vehicle for financial stability. How so? Well, it is looking to hire a customer service representative who can work from home. So, no need to fret over gas prices every day because you have a long commute.
If you’re equipped with outstanding interpersonal skills, you better get busy filling out your application!
More on CarMax
CarMax was launched in 1993 by Richard L. Sharp and William Austin Ligon.
Sharp, who was then the CEO of Circuit City, wanted to see if vehicles could be sold effectively by using the mass retail approach typically associated with appliances. Going along with him on this experimental ride were some carefully selected Circuit City employees.
There’s a reason why the term “used car seller” evokes images of a shady manipulator. However, the leadership of CarMax was adamant that the company would be committed to conducting car sales with integrity. Though it had its fair share of critics within the automotive industry, it has stayed the course over time.
Slowly but surely, CarMax came to dominate its lane—and then some. Six years after its launch, the company was finally able to turn an annual profit. Even as its parent company was plagued by financial woes, CarMax remained financially sound, eventually spinning itself off to become an independent entity in 2002.
Over the next two decades, new CEO Tom Folliard accelerated the growth of CarMax and cemented its status as a titan in the car industry. During Folliard’s stint at the helm (which lasted from 2006 to 2016), the total number of CarMax stores across the U.S. grew to 160. By the time he stepped down, the company was generating $15 billion in annual revenue and $623 million in net earnings.
Through the years, CarMax has proven itself to be more than just a financial juggernaut. From the standpoint of employees, the company has also been an A+ performer. Publications such as Forbes and PEOPLE have included CarMax in lists such as Best Companies to Work For, People’s Companies That Care, America’s Best Employers, and 100 Best Workplaces for Millennials.
Sure sounds like a great place to work at, doesn’t it? If you feel that way, buckle up and enjoy the ride. Your journey with CarMax is about to begin.
As a remote customer service representative, you’ll be tasked with the following:
- Engage with customers via phone and online communication channels.
- Provide detailed information when customers inquire about CarMax products.
- Assist customers in making purchases (from online to in-store transactions).
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Do note that in certain states, you might need to acquire an automotive salesperson license. In that case, you need to be able to travel and take the requisite tests.
To qualify for this position, you need to have excellent listening, speaking, and writing skills. You should also have the flexibility to work evening shifts, weekends, and even holidays. In addition, you have a better chance of getting hired if you have previous customer service or sales experience.
Here’s something you’ll love: CarMax is offering a $2,000 signing bonus for this position!
Ready to turn the keys in the ignition? Click here to get started on your CarMax application.