Have you had enough of commuting to the office? Do you enjoy working in customer service? Then you can quit your 9-to-5 job and start making money with these remote customer service jobs.
The main duty of a customer service agent is establishing direct contact with customers on the phone or via email or chat. There are tons of remote jobs out there, so all you’ve got to do is find the one that matches your skills and fits into your daily life.
On FlexJobs, you will discover new opportunities every day, from customer care associate and contact center agent to technical support and client service representative. Most are remote and some are hybrid, meaning you will need to go to the office at certain times. You get to choose whether you’ll be working part time or full time, freelancing, doing one-time projects, or committing to long-term contracts.
First things first. You need to create an account on FlexJobs. The catch is that it’s not free to list the jobs. There are four plans to choose from, out of which the $39.95 for three months (or $3,33 per week) is the most popular option.
Renewal and contract manager
The job of a renewal and contract manager is to negotiate renewals and contract changes. You will work closely with customers, providing an excellent customer experience and building long-lasting professional relationships.
This job involves gathering contract details and renewal information for existing customers, generating repeat sales, working with internal stakeholders to grow accounts, and more. It typically requires managerial experience in the related field.
Working as a collector from home means you will leave the dreaded commute behind you. As an entry-level collector, you will put in 40 hours a week collecting overdue payments on accounts via phone or email. You will work closely with financial management. Typically, a collector needs to have the following qualifications:
- Great speaking and listening skills
- Ability to work independently
- Great attention to detail
- Excellent office and database software skills
- Ability to negotiate and resolve issues
Customer service representative
A Colorado-based company is looking to hire customer service representatives to work remotely full time. Your responsibility will be handling incoming customer phone calls.
This position requires excellent verbal communication, patience, adaptability, conflict resolution skills, and decision-making, among others.
Learn more about the job here.
Medical records retrieval agent
A medical records retrieval agent frequently communicates with healthcare providers to obtain copies of patients’ medical records.
Typically, to apply for this job, you would need an associate’s degree in health information technology or a similar field. Your responsibilities will include anything from collecting medical records from physician offices or hospitals to entering information into a secure database.
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If this sounds like you and you’re ready to work full time, apply for this job here. Don’t worry if you don’t get it: There are many related positions on FlexJobs.
Bilingual call center agent
If you speak two languages (English and Spanish or English and Chinese, for instance), now is the right time to put them to use and make money while working from home.
Your responsibilities will involve handling inquiries, performing research, determining eligibility, and more. A bilingual call center agent should possess effective communication skills, organizational aptitude, and the ability to work under pressure and show empathy, to name a few.
There are tons of openings for bilingual call center agents on FlexJobs, so it’s best to check the site.