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Join the Customer Success Team of This Freelancer-Friendly Company

Wait till you see the perks!

smiling woman with a headset sitting on a couch with a laptop in front of her

It’s a great time to be an independent contractor.

The rise of remote work and digital platforms has made freelancing immensely popular in the 21st century. With so many perks for contractors to enjoy—flexible schedules, work-from-home arrangements, and the chance to explore multiple fields, among others—it’s no wonder that their numbers have significantly increased in recent years.

To keep up with this steadily growing segment of the labor force, tech companies are constantly coming up with innovative solutions that are tailor-made for contractors. In turn, this has spawned various job opportunities.

Wingspan is a shining example of a company that has capitalized on the independent contractor boom. At the core of this tech solutions provider is a comprehensive platform that allows employers—and even the independent workers themselves!—to manage onboarding, payroll, and more.

As sophisticated as its platform may sound, Wingspan does need skilled people to manage the delivery of its exceptional services. That’s why it is looking to fill multiple vacancies on its customer success team. If ensuring customer satisfaction is your mission as a professional, consider spreading your wings with this company.

More on Wingspan

The Wingspan platform was launched in 2019, barely a year before the COVID-19 pandemic accelerated the proliferation of independent contractors and flexible work arrangements.

In a 2022 interview with, Wingspan co-founder Anthony Mironov revealed that firsthand experience was instrumental in the launch of the platform. After becoming a freelancer in 2016, Mironov saw the pros and cons of professional independence. 

“I could earn a great living working on my own terms,” he said. “But it was really, really difficult…When tax season came around, I had to basically lock myself in a room for a week to reconcile my entire life.”

Mironov later realized the cause of his difficulties. Since he wasn’t working under traditional employer-employee arrangements, he didn’t get to enjoy the convenience of having other people worry about taxes, benefits, and all that stuff. Independent workers were definitely on their own, in more ways than one.

Three years after he started freelancing, Mironov helped launch the freelancer-friendly Wingspan. The platform was envisioned as a go-to portal that solved every logistical headache of independent workers. Thus far, Wingspan has lived up to expectations—and then some.

At present, Wingspan has plenty of features that make life easy for freelancers and employers alike. These include:

  • Efficient recruitment and onboarding that facilitates the processing of bank account and W-9 details
  • No-frills payment procedures that are prompt AND transparent
  • Automated generation, verification, and submission of tax forms

Supported by elite New York investors, Wingspan helps thousands of independent workers spread their wings without having to worry about technical details interfering with their flight. You can now soar to success as well by joining the company’s dynamic customer success team.

What will your responsibilities be?

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Though this team covers multiple specialties, it generally carries out the following tasks:

  • Ensuring that customers have an overall positive experience with Wingspan
  • Collaborating with the company’s tech teams to come up with solutions that respond to customer needs
  • Helping troubleshoot technical issues with Wingspan products
  • Navigating expertly the technological and financial aspects of Wingspan’s operations

What qualifications do you need?

Wingspan is looking for applicants who hold bachelor’s degrees in relevant fields (such as computer science or engineering). In addition, applicants are expected to have a background in customer engagement, SaaS, and other types of experience related to Wingspan’s offerings.

Benefits offered by the company include unlimited vacation (seriously, that’s what it’s calling it); medical, dental, and vision plans; a work-from-home stipend; stock options; and a 14″ Macbook Pro.

If you’re ready to take flight with Wingspan, click here to view the vacancies on its customer success team!

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