In this day and age, social media is where all the fun stuff happens.
Businesses know this all too well, so they pump millions of dollars into building a strong online presence. Channels such as Twitter, Instagram, and Facebook are crucial engagement tools that can accelerate a company’s growth.
Is social media your thing? If so, you’d be interested to know that there’s a marketing company looking to tap your expertise.
LiveWorld, a marketing agency based in San Jose, is in search of social media agents to deliver quality service to its numerous clients. With your extensive knowledge of today’s most popular platforms, you can thrive in this part-time, work-from-home position.
More on LiveWorld
Long before remote work ceased to be an exception to the rule, LiveWorld had already established its foothold in the marketing industry.
The company was launched by Peter Friedman in April 1996. Take a moment to think about the telecommunications landscape at that time. The internet had just gotten off the ground, and more than three-quarters of online users engaged in email correspondence just once every few weeks.
Yep, that’s how long this company has been around.
Gradually, organizations began to harness the internet’s vast potential for marketing. LiveWorld made sure to keep up with the times so that it could constantly improve and expand its strategies for enhancing its clients’ customer experience. When social media platforms began taking over the digital realm, LiveWorld jumped at the chance to take its marketing services to the next level.
Through a combination of human skill and sophisticated technology, LiveWorld grew to earn the trust of various brands with digital and social marketing needs. At present, the company proudly facilitates more than 100,000 engagement hours for its client base every year, its 140 team members working collaboratively to manage over 300 social media properties across the web.
Here’s something to give you an idea of LiveWorld’s culture: More than half of its employees have been with the company for between five and 20 years. That speaks to the kind of work environment in store for you if you join this team as a social media agent.
What can you expect from this job?
Here’s what LiveWorld expects from the candidates for this remote position:
- At least 18 years of age
- Resident of the United States
- Native or near-native level of proficiency in the English language (reading, writing, and speaking)
- Strong internet connection
- Either a desktop set or a laptop computer
- A secure home office environment
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You get bonus points if you have a college degree and two to three years of experience in online engagement or online customer service.
As a social media agent, you’ll be expected to:
- Moderate social media posts according to brand guidelines
- Respectfully respond to customer queries
- Cultivate rich conversations with customers to drive engagement
- Navigate multiple social media platforms simultaneously
- Display flexibility by working night shifts, weekends, and holidays every now and then
Employees at LiveWorld enjoy a host of perks. These include different forms of insurance benefits, 401(k), paid vacation leave, a diverse employee assistance program, and even stock options.
Interested in monetizing your social media know-how? Head over here to get started on your application. With LiveWorld, you’ll always be where the fun is.